| Interview Guide – Employers |
 |
 |
Profile of current workforce1. _____ total number of workers currently employed/used by this organization (both full-time and part-time workers).
2. ___ Approximate number of workers employed part-time (less than 30 hours a week).
3. ___ Approximate number of workers who are Registered Nurses
4. ___ Approximate number of workers who are Aides
5. What services does this organization primarily provide? □ nursing home care □ in home care □ home care agency □ other (Please specify) ______________________________________
6. Do you employ immigrant/migrant care workers (not native-born to the country where you are located)? □ no/not applicable, skip to question #17 □ yes
7. ____ Approximate number of all workers who are immigrant/migrant care workers
8. ____ Approximate number of Registered Nurses who are immigrant/migrant care workers
9. ___ Approximate number of Practical Nurses or Care Assistants who are immigrant/migrant care workers
10. Which are the leading top 3 countries of immigrant/migrant workers that you employ? a. _____________ (nationality), with _____ approximate number of my total workforce b. _____________ (nationality), with _____ approximate number of my total workforce c. _____________ (nationality), with _____ approximate number of my total workforce
Issues in the hiring/employment of native-born workers11. Do you have difficulties hiring or retaining Canadian-born workers? □ no/not applicable □ yes Natives are difficult to hire because: probe - general shortage of Canadian-born workers probe - shortage of Canadian workers with the right skills probe - night and shift work is difficult probe - job is difficult and demanding probe - Canadian workers are not willing to do these jobs probe - demand higher wages and benefits probe - high turnover probe - too few opportunities for upward mobility probe - Canadian-born workers are older
Issues in the hiring of immigrant care workers12. Can you tell me how you recruit immigrant health workers? Objective: To understand methods of recruitment and in particular when and what sort of agencies are used. probe - advantages and disadvantages of agencies (cost) probe - advantages and disadvantages of word of mouth & informal networks probe - are the workers directly employed by agencies or by labour providers? probe - are workers moved and placed in employment by the same agency probe - are they satisfied with the process
□ no □ yes Why do you use recruitment agencies? probe cheaper than recruiting myself probe difficult to recruit through normal means, advertising, etc. probe take care of immigration paperwork probe reduce paper work probe ensure quality probe high ethical standards probe helpful in recruiting highly skilled nurses/workers probe helpful in recruiting aides and lesser-skilled workers What has been your experience with recruiters?
Issues in the employment of immigrant care workers14. Do you use immigrant health workers who are temporary or contracted from an outside employment agency or labour provider? □ no not applicable, skip to # □ yes Why do you use temporary or contract workers provided by employment agencies? probe easier to let contract workers go probe contract workers cost less probe cheaper than recruiting myself probe take care of immigration paperwork probe reduce paper work probe helpful in employing nurses and skilled workers probe helpful in employing aides and lesser-skilled workers What has been your experience with contracting agencies: (comment box)
probe - ease of recruitment probe - cost probe - immigration requirements (legal status here) probe - skills/education levels probe - age probe - religion probe - gender probe - national characteristics probe - work ethic probe - willing to work all shifts probe - loyalty to organization probe - their networks and contacts make hiring easy probe - right skill sets probe - respect for elders/warmth and compassion shown to patients probe - willing to learn new skills probe - accept a lower wage than natives Do you find that particular nationalities have particular skills or prefer to work in particular kinds of jobs? Are there any nationalities or other groups that you would never consider employing? If so, why?
probe - poor language ability probe - often leave for other jobs probe - poor knowledge of culture probe - not well-accepted by clients probe - poorly educated probe - lack of assertiveness, independent decision-making skills probe - require extra job training probe - create management problems probe - foreign job certifications are not readily accepted probe - immigrant regulations make hiring difficult/risky
□ not difficult skip to next question □ very difficult Why do you find immigrant regulations difficult? probe costly to apply for the necessary approvals probe time consuming to complete paperwork probe uncertainty caused by delays in visa processing probe uncertainty about the requirements probe uncertainty about the legal status of the immigrant probe possible penalties for hiring unauthorized immigrants Are there any recommendations you would like to make to the government regarding their policy on immigrant health workers? Impact of the employment of immigrant care workers
19. What has been the impact of hiring migrant workers on staff relations?
|
|||||||||||||||||||||||
| Last Updated on Thursday, 03 December 2009 16:41 |
